Patience is the ability to remain calm and relaxed in a situation that may be frustrating. It’s the ability to wait for things that are important, even if it means delaying gratification. It’s also about knowing when to stop pushing and let something go.
Empathy is the ability to understand other people's feelings or perspectives. It may involve imagining how a situation looks from another person's point of view, or feeling an emotional connection with someone who is experiencing something similar.
Flexibility is the ability to adapt to change. It may involve being open to new ideas and ways of doing things, or the ability to roll with things when they don’t go according to plan. It can also refer to having an elastic mind that can stretch from one idea or concept into another without being stuck in-between.
Forgiveness is the ability to release resentment or anger towards someone else. It may involve letting go of feelings of blame and resentment, while also making a conscious effort to forgive yourself for any mistakes that you’ve made. Forgiveness is a process that takes time, but you may find that it helps you to feel lighter and more connected with others.
Generosity refers to having a heart of giving, especially when it comes from unexpected sources (like people you work with). Generosity is the ability to give without expecting anything in return. It’s about being willing to share what you have with others, even if it means that you won’t get something back in exchange.
Now, how do you find people who share these qualities? And how do you know if your current people share these qualities? We’ll use personality assessment tests, hiring tests, and surveys to get the answers we need. Good assessments and hiring tests are designed to insights that are not present at a surface level. These are the ones that surface information about patience, empathy, flexibility, forgiveness, and generosity:
While teamwork may seem like an obvious quality for any employee who works within an organization—and it certainly is—communication with other team members is also vital for keeping projects moving smoothly (or at least informing other people if they're going awry).
Leadership is the ability to bring people together, get them to work effectively as a team, and motivate them to achieve organizational goals.
It requires communication skills that help each member of the team understand their role in achieving those goals. As such, effective teamwork and communication are key aspects of leadership—they're essential for getting things done.
It's important to note that leadership and management are not the same thing. Leadership is about getting things done through others, while management is about controlling and organizing those efforts.
Effective teamwork and communication are essential for getting things done. It's important to note that leadership and management are not the same thing. Leadership is about getting things done through others, while management is about controlling and organizing those efforts.
Now, how do you find leaders with great communication and teamwork skills? And how do you know how your current people stack up? We’ll use hiring tests and other personality assessment tests to get the answers we need. Good assessments and surveys are designed to insights that are not present at a surface level. These ones deliver great, actionable information about leadership and communication:
In Part 3, we talk about Power Productivity and Power Learning and Development. Check back in next week or better yet, subscribe now!